About my Exchange
Difficulty making a return
Did not credit account for full amount of returned, unused sheets.
User's recommendation: DO NOT PURCHASE FROM THIS COMPANY.
- No explanation of reason the items were returned
I have not received my exchange
User's recommendation: Product is lovely but awaiting exchange for 2 weeks so far.
- Nice product
- Slow returns
Mismatched sheet colors
User's recommendation: do not order from them.
- Mismatched sheets
Cancel order # 10015****
Resolved: Fraudulent Oeko-Tex Certification
Well, now I feel pretty stupid - the team at LilySilk reached out and confirmed that the label is authentic, as the string "SHHO 113399" works on the label checker. I'm still not especially impressed with the quality of the product or their social media practices, but clearly they are at least honestly advertising under the Oeko-Tex label.
- Being scammed
Companies Similar to Lilysilk
Placing an order
Fake silk not real silk
- False advertising
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